FAQ

Q1: How long is shipping?  
A: 7–14 business days depending on your region.

Q2: Do you offer refunds?  
A: Yes. If your item arrives damaged or defective, contact us within 7 days and we will replace it or provide a refund.

Q3: Where do you ship from?  
A: We ship from our partner warehouses to ensure fast and secure delivery.

Q4: How can I track my order?  
A: Use the ‘Track Order’ page and enter your tracking number.

Q5: What if I entered the wrong address?  
A: Contact us within 24 hours so we can help update it before shipping out.